RENWICK, J.
Plaintiff commenced this wrongful death action as administratrix of the estate of her deceased husband, Jason Aiello. Plaintiff alleges that defendants were negligent in allowing her husband to escape from the emergency room of a psychiatric care unit. At the time, Aiello, a retired New York City Police Department (NYPD) Sergeant, had been admitted to the unit but was waiting for an inpatient bed to become available. After the hospital elopement, Aiello was shot and killed in front of his home during an armed confrontation with the police. Plaintiff sued, among others, the hospital and the security agency retained by the hospital to provide security at the psychiatric care unit. Supreme Court, however, dismissed the claims asserted against the agency on the ground that, as a matter of law, the agency did not owe plaintiff a duty of care in the performance of its contract with the hospital. A threshold issue addressed in this appeal is whether the security service agreement, which disavows any third-party beneficiaries, was rendered unenforceable by the contracting parties' failure to set forth, in writing, the security agency's duties.
The psychiatric care unit where the elopement took place is part of defendant Richmond University Medical Center (RUMC), a hospital located in Staten Island. The hospital occupies buildings that were formerly Saint Vincents Catholic Medical Centers of New York. RUMC has adjunct facilities at the Bayley Seton Hospital, where it operates several clinics, including the psychiatric care unit at issue here.
Pursuant to several renewed contracts starting in August 2007, defendant Burns International Security Services Corporation (Burns) was retained to supply security guards to the psychiatric care unit at Bayley Seton. Specifically, on August 27, 2007, RUMC and Burns executed a "security services agreement," which provided that "security services will commence on
Paragraph 1, under "terms and conditions," defines the "scope of services," and provides as follows:
Paragraph 4 provides that RUMC must give Burns notice of any claim "arising out of or relating to this Agreement" within 30 days of the occurrence, and that "[n]o action to recover for any Claim will be instituted or maintained against [Burns] unless said action is instituted no later than 12 months following the date of the occurrence."
Paragraph 5 (b) provides as follows: "[Burns] agrees to and will indemnify, defend and hold [RUMC] harmless from and against any Claims arising from [Burns's] performance of the services under this Agreement, but only to the extent the Claim is caused by the negligence of [Burns]."
Paragraph 5 (h) provides as follows: "The services provided under this Agreement are solely for the benefit of [RUMC], and neither this Agreement nor any services rendered hereunder confer any rights on any other party, as a third-party beneficiary or otherwise."
Paragraph 17 is a merger clause, and provides, in relevant part, that "[n]o representations, inducements, promises or agreements of [Burns] not embodied herein will be of any force or effect," and "[n]o changes to this Agreement will be binding on [Burns] unless approved in writing."
Michael Esposito was the director of security and public safety at RUMC. He delegated to his assistant, Vincent Forgione, the negotiation of the security service contract with Burns for Bayley Seton. Forgione entered into the aforementioned contract with Burns after consulting with Linda Paradiso, who was the director of nursing and inpatient services at Bayley Seton. Paradiso told Forgione that she needed security guards to be posted at, at least, three different locations in the psychiatric care unit: Intake (on the third floor); the Comprehensive Psychiatric Emergency Program (C-PEP on the first floor) and a supervisory post (on the third floor, down the hall from Intake). Paradiso also recommended that the supervisor should "roam" all areas of the psychiatric unit and provide relief to the guards serving permanent posts so that no post remained unoccupied at any time.
The C-PEP unit was on a portion of the ground floor of the psychiatric care unit. It was next to the Extended Observation Beds (EOB), a separate wing that had individual patient rooms used for short term observation of patients. Although separated by a locked door, the EOB was considered part of the C-PEP. The C-PEP also contained a waiting room located immediately adjacent to the locked entrance door; this was the "Control Room" from which the RUMC staff would operate the unit. The C-PEP also contained private rooms where patients would be interviewed during triage. Outside of the entrance door to the waiting room was an ambulance bay. RUMC also provided the security officer a small desk inside the C-PEP waiting room that was located against a wall at the opposite end of the room from the entrance door.
According to both Esposito and Forgione, Paradiso directed Burns's security staff. On several occasions she terminated Burns's security officers who were not following "rules." The security officers were required to be licensed by the state. RUMC also provided in-house training for medical staff and security guards for "non-violent" crisis intervention. The guards were also given written materials on "non-violent" crisis intervention and methods for restraining patients.
At the time of Aiello's incident, there were no written post orders provided to security guards; instead, post orders were communicated verbally to the officers. Each guard was required to be at his post, except the guard at the C-PEP post, who was required to make rounds every 15 minutes, from the C-PEP
On the evening of July 21, 2008, Aiello was brought by his family to Bayley Seton for psychiatric concerns. Around 8:45 p.m., a C-PEP nurse triaged Aiello and directed him to go back to the waiting room. Around 4:15 a.m., Aiello was interviewed by RUMC's psychiatric resident, Dr. Boiangiu, who also attempted to examine him, but he refused. Around 4:20 a.m., Dr. Boiangiu issued an order admitting Aiello and prescribing various antipsychotic medications for him that were not immediately available. Instead, Aiello was directed to wait in the C-PEP waiting room for an inpatient bed to become available.
Around 6:30 a.m., emergency medical technicians (EMTs) arrived at the C-PEP to transport a patient to a different facility. Allison Rozenkier-Larson, a mental health technician at RUMC, unlocked the door of the waiting room to allow the EMTs to transport the other patient. One of the EMTs reported that Rozenkier was the only staff member present and there was no security in the waiting room. When Rozenkier unlocked the door, Aiello ran past her and the EMTs, and fled the hospital. Charles Brown, Burns's security guard, was stationed at the C-PEP desk that night, but he was not there when Aiello fled. Brown claimed that, at the time, he had been ordered to remain at the EOB unit to cover for Lisa Hernandez, a mental health technician. Hernandez denied making that request. In addition, Rozenkier stated that only mental health technicians relieve each other.
After fleeing the hospital, Aiello walked to his family's home and retrieved two handguns. Two NYPD officers arrived at the home, and when Aiello came outside, they directed him to submit to arrest. While they were walking Aiello from the house towards the police vehicle, one of the officers removed a gun from the back of Aiello's pants, at which time Aiello broke free and pulled out a second gun from the front of his pants. The officers took cover and repeatedly told Aiello to put the gun down, but Aiello fired at them; the officers returned fire and fatally shot Aiello.
In December 2008, plaintiff commenced this action against RUMC and Burns, among others. In January 2009, RUMC
After discovery was completed, Burns moved for summary judgment seeking to dismiss the complaint and cross claims asserted against it, arguing that Aiello was not an intended third-party beneficiary of its security agreement with RUMC. Burns also argued that RUMC's cross claim should be dismissed because paragraph 4 of their agreement requires RUMC to give Burns notice of the claim within 30 days of its occurrence, and requires RUMC to assert claims against it within 12 months of occurrence, but RUMC served the amended answer asserting the cross claims more than three years after the incident.
Supreme Court granted Burns's motion and dismissed the complaint and cross claim asserted against it (2012 NY Slip Op 31956[U] [2012]). The court reasoned that it did not need to decide whether the written agreement was enforceable, because Burns did not wholly displace RUMC's duty to provide security, and there was no evidence "that fully details the scope of Burns' responsibilities for security" (id. at *4). The court also held that Burns did not launch an instrument of harm, and that there was no detrimental reliance, because it was undisputed that the decedent had no knowledge of what kind of security system RUMC had.
The court also dismissed RUMC's cross claim for contractual indemnification against Burns because the written agreement was unenforceable, and
Both plaintiff and RUMC appealed the adverse rulings rendered against them.
In determining whether plaintiff is entitled to proceed to trial on a negligence theory against Burns, the threshold question is
Plaintiff, however, argues that the written agreement is unenforceable. Furthermore, plaintiff argues, the third-party duties were orally agreed to by RUMC and Burns. With regard to the service agreement, plaintiff points out that it failed to set forth any of Burns's duties, and although the contract required the parties to reduce the duties to writing, that never happened. Additionally, plaintiff argues that its merger clause precludes using unwritten extrinsic evidence to establish the scope of duties. We reject plaintiff's suggestion that the security agreement was merely an agreement to agree because Burns's duties were left for future incorporation in a writing that never took place.
We begin with one of the basic tenets of contract law: the requirement of definiteness (Cobble Hill Nursing Home v Henry & Warren Corp., 74 N.Y.2d 475, 483 [1989], cert denied 498 U.S. 816 [1990]; see also Brown v New York Cent. R.R. Co., 44 N.Y. 79, 83 [1870]). "[A] court cannot enforce a contract unless it is able to determine what in fact the parties have agreed to" (Matter of 166 Mamaroneck Ave. Corp. v 151 E. Post Rd. Corp., 78 N.Y.2d 88, 91 [1991]). Therefore, the parties must make a manifestation of mutual assent sufficiently definite to assure that they are truly in agreement with respect to the material terms of their contract (Matter of Express Indus. & Term. Corp. v New York State Dept. of Transp., 93 N.Y.2d 584, 589 [1999]). In other words, before we can enforce a contractual right, we must first find that the contract is sufficiently definite to allow us to ascertain the terms of the parties' agreement (Joseph Martin, Jr., Delicatessen v Schumacher, 52 N.Y.2d 105, 109 [1981]; Restatement [Second] of Contracts § 33 [1]). Otherwise, the court in intervening would be imposing its own perception of what the parties should or might have undertaken, rather than confining itself to the implementation of the bargain to which the parties have mutually committed themselves (Joseph Martin, Jr., Delicatessen, 52 NY2d at 109).
Applying these principles, we find that the security service agreement here is sufficiently definite to establish that the parties intended to be bound and sufficiently definite to establish the nature of the parties' agreement. The contract clearly identifies, among other things, the parties, the subject matter of the agreement (security services), and the price to be paid. With regard to compensation, the agreement also delineates ascending levels of compensation for a hierarchy of security officers: "Officer I," "Officer II," "Officer III" and "Supervisor."
Certainly the memorialization of the details of the security service was not an indispensable prerequisite to the performance of the contract, as evidenced by the fact that neither side took any step to raise the issue once the security services (24/7 work schedule with eight-hour shifts) were implemented and renewed several times. Moreover, disputed terms are not to be considered in isolation, but in the context of the overall agreement (Cobble Hill, 74 NY2d at 483). In essence, the parties here bargained for a security scheme comprised of three guards and one supervisor at determinative levels of compensation. Therefore, the provision requiring the parties to reduce the duties to writing does not destroy the definiteness of the security service agreement.
Nor can this Court ignore the fact that at the making of a contract for a right, it may sometimes be impossible to determine details because of the nature of the service. In fact, as hospitals can present complex security considerations, a hospital security officer can expect to confront numerous, and sometimes conflicting, security challenges while on the job. Thus, the changing situation of affairs may indicate that details may also be subject to modification and, therefore, should not be definitely prescribed but should be left to settlement by an agreement or decree at the time the right is insisted upon.
In this case, there is a clear method for supplying the missing term, the parties' course of conduct; all other terms were adopted directly from the written agreement. Thus, the only thing that was absent in this contract was a writing evincing the particulars of a nonessential provision, which was later filled in by the parties' mutual consent and course of conduct. As indicated, the hospital developed a scheme of assigning three guards to permanent posts, and another guard to a semipermanent post, which required that guard to make rounds every 15 minutes. It also appears that they were trained in-house to assist the medical staff in emergencies and crisis, primarily involving the handling of psychiatric patients. Under these circumstances, the security services to be provided were sufficiently specific to ascertain "what was promised" (Joseph Martin, Jr., Delicatessen, 52 NY2d at 109).
Significantly, this Court has held, albeit by implication, that security service agreements that do not expressly specify the services are, nevertheless, enforceable contracts (see e.g. Lebron v Loco Noche, LLC, 82 A.D.3d 669, 670 [1st Dept 2011]; Rahim v Sottile Sec. Co., 32 A.D.3d 77, 82 [1st Dept 2006]; see also Buckley v I.B.I. Sec. Serv., 157 A.D.2d 645 [2d Dept 1990]). For example, in Rahim, the agreement provided that the security company "agreed `to furnish Security Officer service,'" and that the guards "`shall perform such services as agreed upon by [the security company] and the Client,'" which services were not further detailed (32 AD3d at 78). That agreement also expressly disavowed any intent to create third-party beneficiaries (id.). This Court held that the agreement's language specifically precluded plaintiff from claiming third-party beneficiary status, and that the three Espinal exceptions were inapplicable (id. at 80-82). While not explicitly addressing the agreement's
Plaintiff's attempt to distinguish Rahim is not persuasive. Plaintiff points out that the agreement in Rahim merely provided that the security company "shall perform such services as agreed upon by" it and the client (Rahim, 32 AD3d at 78 [internal quotation marks omitted]). Unlike the agreement at issue here, the agreement in Rahim did not require that those services also be set forth in writing. While, in this case, the contract calls for such services to be specified in writing, as indicated, the parties' course of conduct provided the service requirements.
Furthermore, the law is abundantly clear in New York that, even where a contract specifically contains a nonwaiver clause and a provision stating that it cannot be modified except by a writing, it can, nevertheless, be effectively modified by actual performance and the parties' course of conduct (see Fundamental Portfolio Advisors, Inc. v Tocqueville Asset Mgt., L.P., 7 N.Y.3d 96, 104 [2006] ["Contractual rights may be waived if they are knowingly, voluntarily and intentionally abandoned. Such abandonment may be established by affirmative conduct or by failure to act so as to evince an intent not to claim a purported advantage" (internal quotation marks and citation omitted)]; All-Year Golf v Products Invs. Corp., 34 A.D.2d 246, 250 [4th Dept 1970], lv denied 27 N.Y.2d 485 [1970]).
In this case, while the parties do not argue waiver or modification, per se, RUMC does not deny that the services were specified orally, that no party objected or sought to enforce the writing provision, or that the services provided and the price paid were all identical to the written agreement. Moreover, only a few months after the incident in this case, RUMC signed another, identical agreement with Burns, changing only the price paid for the services, and containing the same provision disavowing any third-party beneficiary. Thus, this was essentially a renewal of the first contract.
In sum, we now hold explicitly what was implicit in Rahim and Lebron: that security agreements that do not expressly specify services, nevertheless, are enforceable contracts. The specifics of such service are generally not a material provision necessary to the formation of a binding contract, but may be provided later (Rahim, 32 A.D.3d 77; Lebron, 82 A.D.3d 669; cf. Buckley, 157 A.D.2d 645).
Generally, a nonparty to a contract cannot impose tort liability upon a party to a contract for breach thereof (see Church v Callanan Indus., 99 N.Y.2d 104, 111 [2002]; Moch Co. v Rensselaer Water Co., 247 N.Y. 160, 168-169 [1928]). However, there are three exceptions where the contracting party may be liable to a nonparty to the contract for the contracting party's performance of the contractual obligations: (1) where the contracting party launches a force or instrument of harm; (2) where the plaintiff detrimentally relies on the continued performance of the contracting party's duties; and (3) where the contracting party has entirely displaced the other contracting party's duty to maintain the premises safely or securely (see Stiver v Good & Fair Carting & Moving, Inc., 9 N.Y.3d 253, 257 [2007]; Church, 99 NY2d at 111-112; Espinal, 98 NY2d at 140).
This Court finds that none of the Espinal exceptions apply here. It is conceded that the first Espinal exception, launching a force or instrument of harm, does not apply. The second Espinal exception, detrimental reliance, is not applicable because, as Burns correctly points out, this exception requires that the noncontracting party has actual knowledge of the contract between the contracting parties (see Foster v Herbert Slepoy Corp., 76 A.D.3d 210, 215 [2d Dept 2010]; Wheaton v East End Commons Assoc., LLC, 50 A.D.3d 675, 677 [2d Dept 2008]). Here, there is no indication in the record that either Aiello or plaintiff had any knowledge about RUMC's security service agreement with Burns.
As to the third exception, the record demonstrates that Burns did not totally displace RUMC's duty to secure the facility. It is undisputed that Burns retained a supervisor at the premises at all times. It is, however, also undisputed that RUMC's management and medical staff retained supervisory authority over the security guards. Indeed, on several occasions Burns guards were fired by Paradiso for not following the RUMC staff's directions. In addition, RUMC required Burns's staff to complete certain training it provided.
Even if the notice provision had been complied with, RUMC's cross claim would still not be viable, because it was not timely commenced. RUMC's original answer was served in January 2009, and its amended answer, asserting a cross claim against Burns, was served in May 2011. Contrary to RUMC's allegations, its amended answer cannot be deemed to relate back to RUMC's original answer, because the original answer does not make any allegations pertaining to Burns's negligence. Thus, RUMC cannot be deemed to have instituted its claim against Burns within 12 months of its occurrence, which was July 2008, as the contract required.
We also find that RUMC's cross claim against Burns for common-law indemnification was properly dismissed. "Since the predicate of common-law indemnity is vicarious liability without actual fault on the part of the proposed indemnitee, it follows that a party who has itself actually participated to some degree in the wrongdoing cannot receive the benefit of the doctrine" (Trustees of Columbia Univ. v Mitchell/Giurgola Assoc., 109 A.D.2d 449, 453 [1st Dept 1985]; see Guzman v Haven Plaza Hous. Dev. Fund Co., 69 N.Y.2d 559, 567-568 [1987]; CPLR 1401). Here, given Rozenkier's conduct described above, the record establishes that RUMC "actually participated to some degree in the wrongdoing" and, therefore, cannot sustain a claim for common-law indemnification against Burns (Richards Plumbing & Heating Co., Inc. v Washington Group Intl., Inc., 59 A.D.3d 311, 312 [1st Dept 2009] [internal quotation marks omitted]).
Finally, we examine whether RUMC's cross claim against Burns for common-law contribution was properly dismissed. Generally, a claim for common-law contribution involves the apportionment of liability amongst joint tortfeasors, both of whom
In this case, contrary to RUMC's allegations, the record does not provide any grounds for finding Burns negligent. As previously noted, no employee of Burns was present at the time of the escape. The hospital's mental health technician had a key, and it is not alleged that she lacked independent authority to permit entry or exit. Even if it were to be established that the contracting parties had adopted some protocol requiring a security guard to be present whenever entry to the waiting room was permitted, it was the hospital's employee who, in the exercise of her sole judgment, elected to open the door. Thus, we perceive no basis for liability on the part of Burns, and RUMC's cross claim against Burns for common-law contribution was properly dismissed.
Accordingly, the order of the Supreme Court, New York County (Marcy S. Friedman, J.), entered July 23, 2012, which granted defendant Burns's motion for summary judgment dismissing the complaint and cross claims asserted against it, should be affirmed, without costs.
TOM, J.P. (Concurring).
Plaintiff's decedent Jason Aiello, a former police officer, was shot and killed in an exchange of gunfire with two uniformed police officers. Earlier that same morning, he had been in a waiting room at Bayley Seton Hospital in Richmond County, where he was being evaluated for admission by a psychiatrist under the hospital's Comprehensive Psychiatric Emergency Program. He escaped from the waiting room when a mental health technician employed by the hospital unlocked the door to permit two emergency medical technicians to enter. He then walked home and retrieved two handguns. In the attempt to take him into custody, the police officers recovered one of the handguns from his person, but Aiello broke
Plaintiff fails to articulate her theory of liability but suggests that she should be allowed to recover damages from defendant Burns International Security Services Corporation, whose employee was not even in the vicinity at the time of Aiello's escape, for the death of her husband at the hands of the police. However, she identifies no legal basis under which recovery may be had and advances no grounds for extending liability under New York law to the facts at bar. Thus, the complaint fails to state a cause of action and must be dismissed. Finally, even if a basis for liability could be found, Supreme Court correctly concluded that the law affords no grounds for recovery against Burns.
While New York law does not generally impose liability for failure to prevent third persons from causing injury to others (D'Amico v Christie, 71 N.Y.2d 76, 88 [1987]), liability may be imposed "when the defendant has authority to control the actions of such third persons" (Purdy v Public Adm'r of County of Westchester, 72 N.Y.2d 1, 8 [1988]; see Schrempf v State of New York, 66 N.Y.2d 289, 295 [1985]). A psychiatric facility, including one operated by the state, may be subject to liability for negligently permitting the release of a patient who is a threat to the safety of himself or others and who, upon release, inflicts harm on others (see Rivera v New York City Health & Hosps. Corp., 191 F.Supp.2d 412, 422-423 [SD NY 2002]; Williams v State of New York, 308 N.Y. 548, 554-555 [1955]). Likewise, liability may be imposed where the person negligently released inflicts injury upon himself (Huntley v State of New York, 62 N.Y.2d 134 [1984]; Bell v New York City Health & Hosps. Corp., 90 A.D.2d 270 [2d Dept 1982]). No authority is cited for imposing liability where, as here, harm is inflicted not by the person negligently released but by some third person who inflicts harm on the person negligently released.
In this case, the immediate and proximate cause of Aiello's fatal injuries was a number of shots fired by police officers in self-defense. Thus, the causal relationship between any alleged negligence on the part of defendants and the fatal injuries he sustained was broken by police action, which defendants were under no legal duty to anticipate (cf. Nallan v Helmsley-Spear, Inc., 50 N.Y.2d 507 [1980] [common-law duty of a possessor of land]). Nor can a compelling argument be made for extending liability for action taken by the police to protect themselves — and society — from a negligently released person presenting a
Even if liability could be imposed under the facts presented, I am in full agreement that New York law affords no basis for recovery as against Burns, which was retained under contract to provide security services at Bayley Seton Hospital. Of the three situations enumerated in Espinal v Melville Snow Contrs. (98 N.Y.2d 136, 140 [2002]), the only possibly pertinent basis for liability is the assumption of a duty to provide security that "entirely displaced" the hospital's duty to secure the premises. Burns did not unleash an agent of harm, which was accomplished by the hospital's mental health technician who unlocked the waiting room door, thereby facilitating Aiello's elopement (id., quoting Moch Co. v Rensselaer Water Co., 247 N.Y. 160, 168 [1928]). Likewise, irrespective of Aiello's knowledge of Burns's contractual duties, he lacked a sufficiently extensive history of treatment at the hospital to have developed any detrimental reliance that Burns would continue to provide security services (Espinal, 98 NY2d at 140, citing Eaves Brooks Costume Co. v Y.B.H. Realty Corp., 76 N.Y.2d 220, 226 [1990]). Since hospital employees had supervisory authority over the guards employed by Burns and since a hospital employee exercised control over admission to the waiting room, it is apparent that Burns did not entirely displace the hospital's duty to provide security at the premises, and that ground for liability is unavailing (Espinal, 98 NY2d at 140).
Examination of the record finds no basis for imposing liability on Burns for negligence. Its employee was not present when the hospital's mental health technician took it upon herself to open the waiting room door, thereby affording Aiello a means of egress. That the technician had a key indicates a retention of control over access to and from the area by hospital personnel, for whose actions the hospital bears sole responsibility. Finally, the hospital's employee exercised her independent judgment to allow access to the waiting room in the absence of a security guard and without attempting to summon assistance.
Order, Supreme Court, New York County, entered July 23, 2012, affirmed, without costs.